Shipping Policy

Orders are shipped via India Post, UPS, DPEX, FedEx, DHL, S.F. Express, SpeedPost(EMS), or Air Mail, depending on the your location. 

The processing time of an order varies as your item may need to be transferred to our central processing facility. Please allow for 2-10 days for orders to be processed at our central processing facilities before the order can be dispatched.

After dispatch, tracking link will be provided to you via email and your order will be delivered within 10-25 business days at the shipping address provided by you while placing the order. All orders are dispatches from our India’s Warehouse

Working time: Monday to Saturday

Warehouse Location – Jogeshwari, Mumbai, India

HOW MUCH ARE THE SHIPPING COSTS?

We offer free shipping for all orders.

Shipping time for missing orders/change in shipping address?

  • 10-25 business days, excluding Sunday

Delivery times may be longer than expected in unforeseen circumstances beyond our control, such as strikes, natural disasters or severe winter storms.

ABOUT LATE DELIVERIES

Most packages are delivered on time. In rare occasions, orders show up after the estimated delivery date.

  • Possible Reasons for Delay
  • Incorrect Address
  • Missing apartment, building, floor, or unit number
  • Severe weather conditions
  • International customs procedures

When delivery is later than expected, please notify us via email: support@shoejerry.com. We will resolve it for you in 2 business days

TRACK YOUR PACKAGE

After an order has been shipped, you will receive an email with the tracking code from the shipping company.

You may also email us : support@shoejerry.com

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